Because you have always been here for us, your friendship has inspired us to create a special space where the Bynd Artisan community — you — can call home.

Here, you will earn points when you shop, redeem rewards, enjoy exclusive discounts and more special treats along the way.


How It Works

Create An Account

To get started, register an account with us and subscribe to our newsletter to receive $5 off your first purchase.

Earn Points

Collect 1 point for every S$1 spent online or in-store, and when you complete the Friends of Bynd (FOB) activities.

Get Rewarded

Enjoy special rewards by redeeming your accumulated FOB points.

Tier Benefits

Advance to the next tier for more benefits and discounts!


Tier Benefits

Eligibility

$0 - $99
Free to join with
no min. spending

> $1000
spend per 12 months

> $2000
spend per 12 months

Eligibility

FREE

> S$1,000
spent within 12 months

> S$2,000
spent within 12 months

Tier Discount

5% off

10% off

Early Access to
New Product Launches

Points Collection

Collect 1 point for every S$1 spent in a single receipt
(Only applicable when you make a purchase with an account online & in-store)

Points Expiry

12 months

Method Of Identification

Online — Your registered e-mail & password are required to log-in to your account
In-store — Our craftsmen will request for your e-mail or contact number for verification


Earn Points

Make A Purchase

S$1 = 1 point

Like Us On Facebook

50 points

Follow Us On Instagram

50 points

Write A Product Review

50 points


Get Rewarded

Welcome Discount

Enjoy a one-time S$5 discount off
your first purchase
.

Redeem Vouchers

Exchange points for vouchers in denominations of S$10, S$20, S$50 or S$100.

Early Access

Get early access to new product launches
and sales promotions.

Be a part of the Bynd Artisan community!

Join Now and receive your S$5 Welcome Discount.

Be a part of the
Bynd Artisan community!


Join Now and receive your S$5 Welcome Discount.


FAQ

Friends of Bynd Membership and Tiers

What is the Friends of Bynd Loyalty Programme? 


Because you have always been here for us, your friendship has inspired us to create a special space where the Bynd Artisan community — you — can call home.

Here, you will earn points when you shop, redeem rewards, enjoy exclusive discounts and more special treats along the way. Be part of our family by registering an account with us for free here.

How do I sign up for the Friends of Bynd Loyalty Programme?


You will automatically be a part of the Friends of Bynd Loyalty Programme as long as you registered an account with us as of 1 June 2021.

You can also register an account with us in-store. Just approach our craftsmen and they will be happy to assist you.

What are the tiers and how do I advance to the next tier?


There are three tiers under the Friends of Bynd Loyalty Programme - Member, Silver, Gold. You will automatically be enrolled into Friends of Bynd as a “Member” as long as you registered an account with us as of 1 June 2021. Tiers will be assigned to you based on your accumulated spending amount over a 12 month period*.

Member tier: No minimum spending required.
Silver tier: S$1,000 spent within a 12 month period
Gold tier: S$2,000 spent within a 12 month period.

Find out more about the different tiers and its benefits here.

*Note that your accumulated spendings will be refreshed after a 12 month period. For example, you have created an account with us on 1 June 2021 and have advanced to the Gold tier after spending an amount of S$2,000 over a 12-month period ending 31 May 2022. This accumulated spending amount will return to S$0 on 1 June 2022.

Will my tier status be downgraded?


Your tier status is valid for 12 months. After 12 months, your overall spending will reset to start accumulating points again.

Hence, your account will be downgraded to the preceding tier automatically if the minimum spending amount to retain your current tier is not achieved.

Member tier: Status will never expire.
Silver tier: Status will expire after a 12 month period from the date of status upgrade.
Gold tier: Status will expire after a 12 month period from the date of status upgrade.

Will my tier status be downgraded when I redeem my points for cash vouchers?


Tier status is based on your accumulated spending over a 12 month period. Redemption of points will not affect your tier status.

Where can I check details of my Friends of Bynd Loyalty Programme profile?


You can check your earned points, rewards, current membership tier, and activities history under Accounts > Loyalty Programme after signing in.

Friends of Bynd Points and Rewards

Where can I check my point balance? 


You can check your earned points, rewards, current membership tier, and activities history under Accounts > Loyalty Programme after signing in.

What happens to my Friends of Bynd (FOB) points if I make a return? 


Any points earned from the returned purchase will be deducted from the total points in your account, after your return has been fully processed.

I have made a purchase but my points are not being reflected in my account. 


Your points should be credited into your account immediately. However, do give the system some time to have it reflected if it's not reflected immediately.

Alternatively, feel free to reach out to us at outreach@byndartisan.com and we will get back to you as soon as we can.

I completed an activity but the points are not reflected in my account. 


Do write to us at outreach@byndartisan.com with your account details, details of the activity you have completed, and supporting screenshots of the issue.

What can I purchase with my Cash Vouchers, and can they be used in-store? 


Points earned can be used to exchange for Cash Vouchers in denominations of S$10, S$20, S$50, or S$100. These Cash Vouchers can be used to offset the total bill of your purchases online (not extendable to overseas shipping charges).

Cash Vouchers can only be utilise for online purchases, simply copy and paste the unique code in the “Gift card or discount code” box during checkout.

General Enquiry

Can I be part of the Friends of Bynd Loyalty Programme and enjoy rewards even if I am not from Singapore? 


Yes. The Friends of Bynd Loyalty Programme allows everyone with an account to earn points, redeem rewards, enjoy exclusive discounts and more special treats along the way.

Be part of our family by registering an account with us for free here.

What happens if I would like to change or update my personal information/account details? 


You can update your personal information under My Profile after signing into your account.

How will my personal information be used? 

Bynd Artisan will never misuse your personal information. Any form of personal data usage will be done in compliance to our Privacy Policy set out here.

Friends of Bynd Loyalty Programme Terms and Conditions

  • Accumulated spendings and points are valid only for a 12 month period and will be reset thereafter.
  • Tier status will expire after a year from the day of your status upgrade. All accounts will return to the member tier after a 12 month period.
  • Welcome discount is only valid for one-time use on your first purchase.
  • Earned points an only be redeemed in the form of a cash voucher, to be applied on your purchases at byndartisan.com or in-store.
  • Redemption of cash vouchers and membership discount can only be used on regular priced items.
  • Bynd Artisan reserves the right to amend any terms and conditions at its discretion.

Friends of Bynd Loyalty Programme Terms and Conditions

  • Accumulated spendings and points are valid only for a 12 month period and will be reset thereafter.
  • Tier status will expire after a year from the day of your status upgrade. All accounts will return to the member tier after a 12 month period.
  • Welcome discount is only valid for one-time use on your first purchase.
  • Earned points an only be redeemed in the form of a cash voucher, to be applied on your purchases at byndartisan.com or in-store.
  • Redemption cash vouchers and membership discount can only be used on regular priced items.
  • Birthday discount is available for one time use and can only be redeemed on your birthday month. Extension on validity is strictly not allowed.
  • Bynd Artisan reserves the right to amend any terms and conditions at its discretion

If you have any questions, feel free to contact us at outreach@byndartisan.com or visit our FAQ page here